Hello. 🙂 It feels like I have been away for ages and am quite out the loop. So here’s the thing……I have had major challenges with my computer and internet reception these last 3 weeks…in fact I am not even sure I will be able to post this blog!!! (if you are reading this, then that probably means I did = a miracle, hahaha!)
So after my return from South Africa my computer went on the blink and expired after a couple of days. After much mucking about and some extremely irate calls to 3G who provided me with the computer I found someone who could have a look at it for me. The problem was resolved within 20minutes = the transformer had expired. Bought a new one and hey presto, I could access the computer again.
And so began the next stage in the saga……internet reception. This has now gone on for 2 weeks, and after numerous calls to the network provider and computer provider I have today told them that unless they sort this out in the next 24hours, I will not only cancel the contract, but I will also return the computer that they sold to me on a 2 year contract with a 1 year warranty! and then i will go to another provider! It seems they are working on the mast in the area and this is causing network interuptions which will last until 22 September! Hello! Not my problem. You are charging me for a service I am not receiving….therefore I expect to not be charged = one month’s credit agreed. However, as I explained to them this morning, that is not going to solve the problem as I run my business from this computer and I have not been able to do anything for 3 weeks. Nothing, nada and ziltch!
So folks, my apologies for being so scarce, but I can scarcely ( 🙂 ) bring myself to log on these days coz I know what is going to happen…..and that is enough to make me want to throw the computer right out the window. So rather than mess about with my blood pressure I have stayed off the internet!
If I manage to post this blog…..it will be a miracle. In the interim, please forgive me for being so quiet I will be back asap!
In the meantime….what would you suggest would be good ‘Things To Do’ when your network provider tells you that you will not be having internet access for another 2 months+!
I am thinking along the lines of ‘How to throw the computer out the window without breaking it’.
Not Just a Granny 
Firstly, don’t be fobbed of by them making out the good OLD excuse of it being the network mast. I received a letter from 3G back in December stating that they will be working to upgrade the mast nearby myself. The interuption was very minimal during January/February. And for myself to say! that you know yourself from this past year I’m online most of the time.
I would take your case to a rights office they do seam to be in breach of contract.
thanks George, it has been really difficult. i appreciate your advice and will look into that. in the meantime the challenge continues, and I still have minimal reception. apparently this will last till 22 Spetember!
Hope you get your problems sorted–they sure don’t make it easy do they?
hey Thomas. nope that they don’t! 🙂 I get little snippets of time but after 3 or 4 minutes it’s gone again. getting lots of blogs written up for 3 Days in London.info though! which is a good thing. just a pity I can’t post them! ah well I am on leave soon and out of the area, am hoping my internet woes will be over for two weeks at least.
Perhaps schedule some time at the library?